Member Experience Advisor
Hurricane Creek Federal Credit Union Hurricane Creek Federal Credit Union Benton, AR Benton, AR Full-time Full-time $15 - $18 an hour $15 - $18 an hour 7 days ago 7 days ago 7 days ago About us Hurricane Creek Federal Credit Union is a financial institution located in Benton, Arkansas.
HCFCU is member driven and community minded.
You can expect a fun, professional, supportive environment with a goal to help our members to have personal financial success.
Responsibilities:
The Member Experience Advisor (MEA) will be responsible for servicing our members in a fast and efficient manner.
The MEA is expected to be knowledgeable about our products and services and provide answers to members' questions.
Other duties include processing transactions, maintaining full accountability of credit union contents, interfacing with other departments, monitoring cash flow and handling regular and one-time deposits and withdrawals.
Greet members, including walk-ins, phone and internet contacts in a warm and friendly manner.
Answer basic and general questions about the credit union's services and products, as well as hours of operation.
Ensure money is processed accurately and in a timely manner.
Provide account details to members.
Provide account information to members via phone, online or in person (e.
g.
checking balances, closing accounts etc.
).
Perform account maintenance on current members accounts.
And other duties as assigned.
Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
2 years Schedule:
Day shift Monday to Friday Weekends as needed
Experience:
Customer service:
2 years (Required) Cash handling:
1 year (Required) bank/credit union teller:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
HCFCU is member driven and community minded.
You can expect a fun, professional, supportive environment with a goal to help our members to have personal financial success.
Responsibilities:
The Member Experience Advisor (MEA) will be responsible for servicing our members in a fast and efficient manner.
The MEA is expected to be knowledgeable about our products and services and provide answers to members' questions.
Other duties include processing transactions, maintaining full accountability of credit union contents, interfacing with other departments, monitoring cash flow and handling regular and one-time deposits and withdrawals.
Greet members, including walk-ins, phone and internet contacts in a warm and friendly manner.
Answer basic and general questions about the credit union's services and products, as well as hours of operation.
Ensure money is processed accurately and in a timely manner.
Provide account details to members.
Provide account information to members via phone, online or in person (e.
g.
checking balances, closing accounts etc.
).
Perform account maintenance on current members accounts.
And other duties as assigned.
Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
2 years Schedule:
Day shift Monday to Friday Weekends as needed
Experience:
Customer service:
2 years (Required) Cash handling:
1 year (Required) bank/credit union teller:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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